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Care Opinion

Professional service

Posted By Beeches

"Professional service"

About: County Hospital Louth / General medicine

(as the patient),

This was my first visit for a number of years and I was  pleased to see that little had changed at Louth hospital, other than a new self-serve machine in the waiting area. The machine was to let the staff know I had arrived for my appointment.   The system was easy to use and didn't take long at all.   The staff that saw me for my appointment were so friendly and re-assuring, I felt like I wasn't being rushed and the service was professional.

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 5 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 23/10/2018 at 12:14
Published on Care Opinion at 12:23

picture of Sharon Kidd

Hi Beeches

Thanks for your lovely feedback about Louth outpatients, Glad you liked the new check in screens as they had made such a difference in reducing the amount of time patients were standing in line to check in with reception staff. Plus the new technology is so easy to use

The staff at Louth are a great team and I have shared all of your lovely comments with them this morning

Best wishes

Sharon Kidd, Patient Experience Manager

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