This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Amazing Service

Story from nhs.uk

"Amazing Service"

About: Bishop Auckland Hospital / Urgent care

Following a call to 111 at 7pm on a Friday evening,

I was referred to Urgent Care at Bishop Auckland Hospital to see a doctor through concern about infection through insect bites. My appointment was made within the hour, I was seen exactly on time and was quickly, thoroughly and efficiently assessed. Within 10 minutes I was on my way with my antibiotics. Perfect service and delivered with a smile.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bishop Auckland Hospital 5 years ago
Bishop Auckland Hospital

Submitted on 08/01/2019 at 11:11
Published on nhs.uk at 12:06

Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k