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Care Opinion

A very comfortable ward to have elective surgery.

Story from nhs.uk

"A very comfortable ward to have elective surgery."

About: Trafford General Hospital / Trauma and orthopaedics

I recently visited T.G.H. Ward 12 to have my second total knee replacement. From the very start I was treat with humanity, humility and respect by all concerned with my procedure. From the moment I attended my first appointment to being discharged after surgery the staff behaved in a fully professional, reassuring and respectful manor. I would like to thank them all for a very successful procedure and a very comfortable stay.

Highly recommended.

Peter Smith.

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Responses

Response from Manchester University NHS Foundation Trust 5 years ago
Manchester University NHS Foundation Trust

Submitted on 31/10/2018 at 15:47
Published on Care Opinion on 01/11/2018 at 11:05

Thank you for your comments posted on the NHS Website regarding your care on Ward 12 at Trafford General Hospital. It was very kind of you to write and compliment the staff involved in your care, as it is good to receive positive feedback which reflects the hard work and dedication of our staff.

We were reassured to hear that all of staff involved in your surgery acted in a professional manner and were respectful of your needs. Your comments were passed on to the Matron for Surgery who has shared them with the staff on Ward 12. Thank you once again for taking the time to share your thoughts and we wish you well with your continued recovery.
Response from Trafford General Hospital 5 years ago
Trafford General Hospital

Submitted on 28/01/2019 at 16:44
Published on nhs.uk at 17:06

Thank you for your comments posted on the NHS Website regarding your care on Ward 12 at Trafford General Hospital and please accept our apologies for the delay in you receiving this notification, unfortunately we have recently identified an error with the responses we are providing to the NHS website.

It was very kind of you to write and compliment the staff involved in your care, as it is good to receive positive feedback which reflects the hard work and dedication of our staff.

We were reassured to hear that all of staff involved in your surgery acted in a professional manner and were respectful of your needs. Your comments were passed on to the Matron for Surgery who has shared them with the staff on Ward 12.

Thank you once again for taking the time to share your thoughts and we wish you well with your continued recovery.

The Patient Experience Team

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