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"Appalling Service"

About: Oxleas NHS Foundation Trust

I had a brief encounter with this horrendous service earlier this year when funding was refused for specialist care at the maudsley. There was a long wait before I was told bromley would not be funding my treatment which was devastating news. I was given roughly 8 weeks of ‘therapy’ with someone who told me I was not allowed to discuss my suicidal feelings because it made the space unsafe for her. I was then offered group therapy when the therapist knew that this would be unsuitable for me. I eventually discharged myself due to a total lack of care which leaves me with no suppprt at all. Not only was this place not helpful to me, it was damaging.

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Responses

Response from Oxleas NHS Foundation Trust 5 years ago
Oxleas NHS Foundation Trust
Submitted on 22/10/2018 at 09:06
Published on nhs.uk at 11:06


We are sorry about your experience and would be happy to look into the matter.

Could you please contact our PALS department, either by Freephone 0800 9177159, or email: oxl-tr.pals@nhs.net, and we will arrange for someone to get back to you to discuss this.

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