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"It was comforting to be dealt with by such..."

About: The Heart Hospital

What I liked

while being prepared for my ablation, which involved an internal inspection via mouth and throat,which had to be anaethatised,by a spray down the throat with some banana flavoured substance (not a pleasant experience) during this procedure I spontaneously coughed and covered the unfortunate nurse in this revolting liquid. luckily they had a remarkable sense of humour and could laugh about it (I was embarrased to say the least ) and I would like to apologise. They are a fantastic team of very special people.I cannot praise them highly enough!! I hope this message reaches them all!!

What could be improved

Nothing

Story from nhs.uk

Responses

Response from The Heart Hospital

Thank you so much for taking the time to feedback on your positive experience at the Heart Hospital - there is certainly no need to apologise for being unwell during your procedure! Your comments are very much appreciated and I will forward them to the relevant team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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