Recently gave the surgery five star review, however today very disappointed. To see a GP is great and can see someone quickly and urgently when needed. However I went into the surgery today after hospital to try and book nurse appointment for the next day for dressing change. The receptionist tried his best but was unable to get an appointment in the surgery or any other surgery for over a week. As I need daily dressing changes this was not possible to wait. Communication between the hospital specialist and the GP surgery doesn’t seem to have happened.
My only option given was to go to urgent care each day, which seems a waste of time and money on services when not required but I understand this was the only option available.
The only reason I’m leaving this review is so that the surgery can try and find a way to avoid sending patients to Urgent care for something that can be done elsewhere.
"Nurse appointment"
About: St Johns Way Medical Centre St Johns Way Medical Centre London N19 3RN
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