This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Visited in an Emergency"

About: Ealing Hospital

Starting with the ambulance staff they were very unprofessional or maybe they were but i found it to be more distressing for the one suffering as they crack jokes while having a sick person on board. Well when we reached hospital I found the staff to be very helping and professional. The nurse was very friendly and listened to all concerns without making bad faces (like in ambulance staff case). When we saw the doctor he was a gentleman too. Later a female doctor came who assisted us in all possible ways. I really want all of them to know but as i checked i cant write names so ill say the whole staff in hospital including the guy who carried my partner for X-ray was a very good person too. I have never reviewed a hospital before but I read there about feedback and decided that OK when I'm out of here i will give feedback according to my experience. Wonderful and very very helping staff. Keep up with this good work as we see in news about cuts and all that you still are very positive people and I would like to pay huge Respect.

Thank You Very Much.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 5 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust
Submitted on 18/10/2018 at 18:07
Published on Care Opinion on 19/10/2018 at 09:42


Thank you for taking the time to write this. I am glad your first review was a good one and that you felt well cared for at Ealing Hospital. I will share your feedback with the teams who will be delighted to read it.

I hope you are recovering well.

Best wishes

Sue

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k