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Cataract surgery

Posted By Greatful relative

"Cataract surgery"

About: New Victoria Hospital / Day surgery

(as a relative),

My mother recently had cataract surgery at the New Victoria Hospital. I'd like to thank all the staff in Day Surgery for the wonderful care she recieved. All staff were professional and friendly. She was especially grateful to the lovely nurse who held her hand during the procedure. My mum is delighted that her vision is much improved. Please pass on her thanks to the amazing day surgery team for making her experience a positive one.

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Responses

Response from Antje Hannah, Personal Assistant/Team Support, Patient Experience and Public Involvement, NHSGGC 5 years ago
Antje Hannah
Personal Assistant/Team Support, Patient Experience and Public Involvement,
NHSGGC

Submitted on 18/10/2018 at 13:53
Published on Care Opinion at 15:48

Dear Greatful relative,

Thank you for posting your feedback on the care your mother received at the New Victoria Hospital.

I am pleased to read that the treatment she received was caring and professional. I will ensure that your kind comments are shared with the staff in Day Surgery; they will be delighted to know that they made such a difference to your mother and ensured that her patient experience was a positive one.

It is lovely to hear that your mother’s vision has improved and I hope that she is feeling fine.

Best wishes,

Antje

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