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"Website review"

About: Dorset County Hospital / Rheumatology

A search on your website proved pointless as you just go around in circles gaining no information from the links provided.

Example; I accessed the Rheumatology page looking for information on Osteoporosis. I clicked on the Bone/Osteoporosis link on the right hand side of the page. It makes you think it's going to give you some information on these issues, but no, it just says these issues come under the Rheumatology department, which is a hyperlink. When clicked on, it takes you back to where you started...!

What was the point of that. 5 minutes of my life I'll never get back looking for useful information that doesn't exist on your webpage for it.

So, for the website alone I give you one star.

You have a wonderful hospital, use your website better, to better serve the community.

Could do better.

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Responses

Response from Alison Male, Head of Patient Experience & Public Engagement, Dorset County Hospital NHS Foundation Trust 5 years ago
Alison Male
Head of Patient Experience & Public Engagement,
Dorset County Hospital NHS Foundation Trust
Submitted on 25/10/2018 at 10:57
Published on Care Opinion at 14:46


Hello LM

Thank you so much for your feedback about our website; I completely understand how frustrating this must be for you and other patients who use our website.

I will share your feedback with our Communications team, IT department and the Rheumatology department to review the website and get this information updated.

Best Wishes

Alison Male

Patient & Public Engagement Lead

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