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Out patient appointment

Story from nhs.uk

"Out patient appointment"

About: Salford Royal / Cardiology

Cannot speak highly enough of the speed and professionalism I have witnessed during my time at RSH Cardiology and Cardio Investigation.

Not being the best at being a hospital patient my nerves and confidence were boosted with the way staff of ALL ranks have conducted themselves with their helpful and encouraging attitudes towards me.

Now hopefully at the end of visits following diagnosis and medication, you have made visiting hospital from a patient perspective, a reassuring, confident and comfortable experience.

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Responses

Response from Salford Royal 5 years ago
Salford Royal

Submitted on 19/10/2018 at 16:27
Published on nhs.uk at 17:06

Dear Charlie

Thank you so much for taking the time to tell us about the good service that you're receiving from our team to help with your condition. You are indeed right, a pleasant manner, and being put at your ease is what the caring profession and our NHS is all about.

We will pass on your comments to the team who will be delighted to receive your feedback - please contact our PALS team on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday, so that they can pass this on for you.

Thank you!

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