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"THANK YOU TO THE TEAM"

About: Queen Alexandra Hospital / Accident and emergency

My mum was admitted to A & E today and I arrived to meet a member of staff in A & E who updated me on her condition .

He was not only professional with his knowledge but wonderfully compassionate with my brother and I . From then on , my mother was well looked after, observed and we were all kept up to date.

Thank you so much for all you do every day . You certainly do not receive the credit you deserve - and many of us believe that you should be more honoured than doctors or consultants with your ongoing compassion with every different situation and your immeasurable care and thought.

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 5 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 18/10/2018 at 15:42
Published on Care Opinion at 15:58


Thank you for taking the time to share your family's experience with us. I will of course share your comments with the relevant staff as I am sure they will be delighted to receive them.

With best wishes

Lisa

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