This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Impossible to get an appointment

Story from nhs.uk

"Impossible to get an appointment"

About: Cloister Road Surgery

I have trying to get an appointment for the past 10 days and there are no appointments available - getting through on the telephone is also a challenge - kept on hold for a long time - this never used to be the case in the past - how does one get to see a doctor if this carries on ? I need to consult the doctor for my elderly mother but I am just waiting for some appointment to be available but I have had no joy !

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Cloister Road Surgery 5 years ago
Cloister Road Surgery

Submitted on 07/01/2019 at 09:22
Published on nhs.uk at 10:06

We’re sorry to hear of your less than satisfactory experience with Cloister Road Surgery and hope you will accept our sincerest apologies.

Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such situations don't happen again. Please reach out to us on call or by email. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you.

Your feedback makes us better.

Cloister Road Surgery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k