This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"very happy with care provided"

About: Wootton Vale Healthy Living Centre

I had not realised this review system was in operation or would have left a review earlier.

I have recently had a hip replacement and was experiencing quite a lot of pain. I called into the surgery to deliver my discharge letter from the hospital. Once I explained that I was in pain the receptionist arranged an appointment for an hour and a half later. The GP I saw was very kind and checked what medication I had already. She prescribed stronger pain killers and this got the pain under control.

A few weeks later I returned to have the staples removed from the surgery. I was given an appointment that fitted in with my family. The nurse followed all of the strict hygiene protocols and made sure I wasn't in too much pain. I was treated with respect and courtesy.

All in all I am very happy with the service provided by Wootton Vale and am happy to recommend the surgery to new patients.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wootton Vale Healthy Living Centre 4 years ago
Wootton Vale Healthy Living Centre
Submitted on 18/06/2019 at 22:20
Published on nhs.uk on 20/06/2019 at 03:38


We are very pleased to hear that you have had a good level of care from our practice.

These are the levels of care we always strive to offer.

It is most gratifying to hear that we are meeting these standards and we have made our patients lives more comfortable.

We will pass these comments on to the team.

Thank you

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k