"Call to cancel appointment no reply and they..."
About: The Royal London Hospital The Royal London Hospital London E1 1BB
Posted via nhs.uk
The management of this unit is beyond poor, I do my part and call to cancel an appointment I could not attend, left 3 messages no response, had to go into the unit in person to find out they don't bother to listen to their messages or answer their phone (why bother having the number at all if it is never is never answered and messages never listened to) they had discharged me. I ask for the physiotherapist to call me to arrange another appointment, 3 weeks later still nothing. It has now been 6 weeks since the original appointment and I have not seen the therapist and no one has contacted me at all.
Please fix your attitude, people are coming to you for help and you are less than helpful and borderline negligent.