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Collapsed alone at home. (loss of consciousness )

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"Collapsed alone at home. (loss of consciousness )"

About: Royal Blackburn Hospital / Cardiology

After collapsing on September 22nd, I called 111 and having examined me, the Doctor called an ambulance, the staff on board were brilliant while I was taken to hospital, thanks to the paramedic.

In A&E I was thoroughly assessed and transferred to a ward overnight and

The next day, I was admitted to the Cardiology ward, B18, where I had a Holter monitor fitted, which detected a very low heart rate, with some pauses in heartbeat.

Consequently, following day, the Cardiologist informed me that I was to have a pacemaker fitted, which was fitted on September 26th, after an excellent procedure, with very pleasant staff.

Subsequently, the care I received from all the staff on the ward, was excellent and very caring

Thank you for all your help. The Pacemaker has transformed my quality of life, which was good and now even better.

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Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital

Submitted on 12/10/2018 at 14:57
Published on nhs.uk at 16:06

Thank you for taking the time to tell us about your recent visit to the Emergency Department and stay on ward B18 at Royal Blackburn Teaching Hospital following loss of consciousness alone at home.

It is lovely to receive such positive feedback regarding the care and service you received during your stay and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes with your continued improvement after having a pacemaker fitted on 26th September.

Sarah Ridehalgh

Patient Experience Facilitator

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