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"Ophthalmology Cataract Surgery Clinic 6/10/18"

About: Leicester Royal Infirmary / Ophthalmology

I was very pleased with the excellent care and attention provided by the team on duty. They were efficient, kind and helpful. I think this Saturday clinic is a great idea and very well run. The nature and needs of the service you provide inevitably leads to some waiting, and must be expected. Not a problem, so glad to get the treatment. The atmosphere was very convivial, the layout of the waiting area made that possible. I met some interesting individuals, it helped that, “we were all in the same boat”. I wish to extend my appreciation to everyone concerned. I am recovering very well. Thankyou very much.

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Responses

Response from Leicester Royal Infirmary 5 years ago
Leicester Royal Infirmary
Submitted on 12/10/2018 at 17:20
Published on nhs.uk at 18:06


Dear D.E.Shipston,

Thank you for leaving your feedback. We are pleased that you are recovering well and you are happy with your experience at the clinic. We will make sure we pass your great feedback onto the team.

Have you considered nominating a volunteer for our Caring at its Best awards? Further information is available on our website: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/nominate-a-volunteer/

Many thanks,

Communications team,

Leicester's Hospitals

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