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Excellent treatment

Story from nhs.uk

"Excellent treatment"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

I've had several visits to the Eye Clinic since 2013, including emergency appointments, and the treatment I've received has always been first class.

Yesterday's check up appointment was no exception, from the staff carrying out initial routine procedures, to the scan operator and lastly the doctor who carried out the check up & review.

All very professional, and friendly.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 5 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 16/10/2018 at 11:40
Published on Care Opinion at 16:11

picture of Jess Saunders

Dear anonymous,

Thank you for taking the time to share your story with us regarding your treatment in the Eye Clinic since 2013. I'm please to see that the treatment you have received has been 'first-class' and that you have found the staff to be professional and friendly. I am replying to you as a member of the Patient and Family Experience Team but I will be sharing your story with the team in the eye clinic, I'm sure they will enjoy reading your comments as I have.

Best wishes,

Jess

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