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"It's' the People Wot Done it!"

About: Royal Brompton Hospital / Cardiology

I had my triple heart bypass operation just over a year ago on 2nd August 2017 and stayed in Princess Alexandra ward. I cannot overstate the absolute care given by every member of the hospital, from my very kind and caring consultant to the nurses who made me comfortable especially in recovery and HDU. Not forgetting all the other carers from pharmacology to meal provision. My medical team , no that sounds precocious! The medical team was superb, checking on me (and every one else, every few hours with help and advice.

The food was.......actually it was fine considering I didn't have much of an appetite and my only criticism, really was the washing and toilet facilities which badly needed updating, but that cannot take away the way the wonderful staff cared for me.

Thank you so much

PS I had to reprise my visit to Royal Brompton in November for a minor day procedure and different ward different staff but still the same care.

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Responses

Response from Royal Brompton Hospital 5 years ago
Royal Brompton Hospital
Submitted on 17/10/2018 at 11:57
Published on nhs.uk at 12:06


Thank you so much for your kind words about our staff and care. We are very pleased to hear you have had such a positive experience during your stay with us. We believe everyone should receive the best possible care in our hospitals, and we aim to treat all our patients with respect, dignity and courtesy. It’s good to hear we got it right for you, but will of course pass on your comments on the washing and toilet facilities to the relevant team. Thank you for your support, and we wish you all the very best for the future.

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