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To praise a member of staff

Story from nhs.uk

"To praise a member of staff"

About: Blackpool Victoria Hospital / Accident and emergency

While on holiday in Blackpool I had an accident damaging the nail on my big toe. This resulted in my big toe nail being removed in the minor injury clinic (sent from accident and emergency) the nurse who treated me there was brilliant. Thoroughly professional kind caring with a smile. She made my ordeal bearable. A really lovely person who's certainly in the right job. Million thanks to her 

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 5 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 02/11/2018 at 14:39
Published on Care Opinion at 16:33

picture of Eleanor Walsh

Thank you.

It is wonderful to read that you found our staff to be brilliant. I hope that you are now fully recovered and feel able to holiday again in Blackpool.

Thank you

Andrew

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