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Excellent Care

Story from nhs.uk

"Excellent Care"

About: Leicester General Hospital / Trauma and orthopaedics

I was referred for an operation on the base of my thumb to remove a bone as I have arthritis.

I waited two and a half months from seeing the surgeon to having the operation.

From the moment I arrived on the day I had fantastic treatment.

Every member of staff (and they do a 12 hour shift) was polite, friendly and efficient.

Nothing was too much trouble.

My follow up appointment at the Glenfield to be fitted with a plaster cast was as efficient.

I am “looking forward!” to having the same operation on my other thumb in a few months.

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Responses

Response from Leicester General Hospital 5 years ago
Leicester General Hospital

Submitted on 12/10/2018 at 17:37
Published on nhs.uk at 18:06

Dear Linda,

Thank you for leaving your review.

We are pleased you received fantastic treatment and care. We will pass on your thanks and lovely feedback to the teams involved.

Have you considered nominating a team or a member of staff for our Caring at its Best awards? Further information is available on our website: http://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/

We wish you the all the best with your next operation.

Kind regards,

The Communications Team

Leicester's Hospitals

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