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Bad treatment

Story from nhs.uk

"Bad treatment"

About: St Mary's Hospital (HQ) / Accident and emergency

I visited the A&E on 8 sep because the retenrion (could not pass the urine) the urologist after 9 hours waiting he made procedure to the bladder and inserted a catheter to drain the urine

I should of been called back to hospital to finish what the H started . Earliest appoint ment was giving to me after 40 days

Normally should be seen withen 2 weeks after the catheter.

The urologist should try spectoscopy (using the camra) rather than using the catheter .

And then he could found out the reason on 1st day visit .

St Marry H is the worst A&E .

I will never recommend it to any one

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Responses

Response from St Mary's Hospital (HQ) 5 years ago
St Mary's Hospital (HQ)

Submitted on 09/10/2018 at 12:42
Published on nhs.uk at 14:11

Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise to you for the experience you had in our Accident and Emergency at St Mary’s Hospital.

We would really like to speak to you and be able to look into this further. In the meantime I have forwarded your posting to the service managers for Accident and Emergency. Patient Advice and Liaison Service (PALS) can be contacted on either 0203 313 0088 or email pals@imperial.nhs.uk.

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