I called continence service to request repeat prescription for elderly aunt who is receiving palliative care . This team gave me number of team who deals with this as they no longer deal with this request .
Called number 03451 2160001 several times and it’s states incorrect number .
Checked again with continence team who say this is a problem but number definitely correct and that I have to keep trying
Called GP practise for advise and receptionists have to organise a Gp to help me . This seems inappropriate given the capacity of GP
I will wait on Gp call back and will keep trying but at this moment I am unable to proceed with a very simple but essential need .
Can you help
"Trouble accessing continence pad provision"
About: Lothian Community Services Lothian Community Services Edinburgh EH16 4SA
Posted by Brora (as ),
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Update posted by Brora (a carer) 5 years ago