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"2nd visit to Katie Road walk-in centre"

About: South Birmingham Urgent Treatment Centre

I was feeling unwell 2 September 2018 with a raging fever and headache and generally feeling unwell. I saw a doctor and was examined and my temperature is taken and was assured my temperature was normal despite beads of perspiration dripping from my forehead and clammy all over, hot and cold shivers.

I was sent home to take paracetamol and rest. The hot and cold sweats continued for over a month when 5 October I started to experience tenderness just under my right rib cage and again feeling very drained and unwell. So I saw a doctor who gave me a thorough examination and concurred that my gallbladder was infected and prescribed antibiotics etc. I would like to add that it is obvious I was suffering the symptoms from 2 September which was not picked up by the previous doctor (sad face emoji), I would review the doctor with a 10/10 (smiley emoji and thumbs up) but the doctor who saw me 2 September 2018 did not do a thorough job.

I may have developed gallstones now but will know after a scan at the hospital.

THE RECEPTIONISTS were too chatty and laughing and no consideration for the patients sitting there in pain and discomfort it is quite irritating,

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Responses

Response from South Birmingham Urgent Treatment Centre 5 years ago
South Birmingham Urgent Treatment Centre
Submitted on 02/11/2018 at 12:17
Published on nhs.uk at 13:06


I am sorry to hear that you did not have a satisfactory experience on one of the occasions that you visited the South Birmingham GP Walk in Centre. Please get in touch with me via the Walk in Centre telephone number 0121-415-2095 so we can discuss this issues further.

Assistant Manager

South Birmingham GP Walk in Centre

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