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How good it is to have this service

Story from nhs.uk

"How good it is to have this service"

About: Ripley Hospital

Went on a Saturday as local surgery closed. My first visit. I was told that it would be a long wait as it was very busy. However I only had to wait an hour and a half which I thought was reasonable.

Wound dressed and went home very happy. The only negative was the treatment room was so hot I had to take my top half off to cool down. How the staff work in that heat all day I don’t know.

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Responses

Response from Ripley Hospital 5 years ago
Ripley Hospital

Submitted on 08/10/2018 at 09:21
Published on nhs.uk at 11:06

The Nursing Team in Ripley Minor Injuries Unit would like to personally thank you for taking the time to share your positive experiences in relation to the care you recently received. We continually strive to deliver the best possible individual care to our patients and are delighted that you felt your experience was a positive one and I apologise that you felt the room temperature was a little high.

We hope that your wound is recovering well. Once again, we would like to thank you for taking the time to share your positive experiences with us.

With kind regards

Chrissy Fairey - Patient Experience Information Officer

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