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Excellent Care

Story from nhs.uk

"Excellent Care"

About: Worcestershire Royal Hospital

I understand the pressure the the NHS is under for reasons we all know. Despite almost 9 hours in the A & E corridor the care and attention I received by cheerful staff could not be criticised. Even refreshments were supplied to me and my husband.

The subsequent care I received on admition to the Trauma Ward could not have been better. Even under pressure, everyone from cleaning contractors, health care assistants, nursing staff, physiotherapists, doctors and my surgeon were efficient, professional and good humoured.

My heartfelt thanks to everyone in the Trauma ward for helping me to feel comfortable and relaxed, and for speeding up my recovery. ( can I book the first two weeks of August?😍)

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Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital

Submitted on 08/10/2018 at 10:42
Published on nhs.uk at 11:06

Dear Ms Ling,

Thank you for leaving us your feedback. We will share your kind comments with the responsible management team for A&E and Trauma so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 36052.

Regards,

Patient Experience Team

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