"Lack of bedside manner at the chest clinic"

Nothing about my visit to the northern general hospital chest clinic was a good experience.

The consultant was above an hour and half late for the appointment with me. The consultant was rude, and I felt totally disrespectful to me and my husband. They didn't once look at me and when my husband tried to talk to them on my behalf, the consultant wanted me to answer the questions even though I was nervous and struggling with my breathing and my husband was there to help communicate on my behalf.

Some of the nursing staff were also quite arrogant and stand-offish. I was truly upset by the whole ordeal when all I needed was a little bit of compassion and reassurance from the medical staff, of which i received none.