"Limited physical activity support at Pilgrim Hospital"

About: Pilgrim Hospital

(as the patient),

I was not receiving any help at all, so I complained and was booked in at Boston Hospital.

I was booked in for physical treatment in the hospital gym, but out of six periods three were cancelled, then I was told that I could only have six periods in the gym, and my time was up.

I had only had three, and at times I was left on the bicycle for ages, with no one to supervise me.

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Response from Jennie Negus, Deputy Director of Patient Services, United Lincolnshire Hospitals NHS Trust

picture of Jennie Negus

Thank you for taking the time to tell us about your experience and I am sorry it was not more positive. It will be difficult for me to respond here about your issues without having some more detail - if you would like to, you can contact us at patient.involvement@ulh.nhs.uk and we can arrange to discuss further. In the meantime please accept my apologies as clearly you felt unsupported and had sessions cancelled. I have passed on your comments to relevant staff. Thank you once again - patient feedback is very important to us as we aim to continuously improve our standards and practice.

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