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"Implant removal"

I attended my “implant removal” yesterday (4/10/18) intending to get my implant removed and remain on the pill until I got the depo injection, however I still have my implant in my arm as the woman (whom I sadly didn’t get her name) and can’t remember what consultation room it was either refused to take it out even though I am on the pill aswell which covers me. I was treat with disrespect as my friend was in the room the nurse did not maintain any form of confidentiality and continued to state in a judgemental manner that my weight was due to what I eat. She made remarks about my weight and continued to say “it’s not the implant it’s what you put in your mouth” which I found is so unprofessional for a healthcare “professional”. I felt embarrassed and at no point felt there was any care provided and as a 18 year old girl I find this extremely concerning as other people will be treat in this manner.

I would like to ensure this is raised with the appropriate management.

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Response from Sexual Health Teesside (Lawson) 5 years ago
Sexual Health Teesside (Lawson)
Submitted on 15/10/2018 at 10:39
Published on nhs.uk at 11:06


Thank you for sending us your message through NHS Choices. We aim to provide a great experience for everyone who uses our services and we are so sorry that you have not had such an experience. We have passed your comments on to the service manager, particularly the issues you have raised around Teesside Sexual Health and if you would like the service to contact you to discuss these concerns please contact the Customer Experience Team at customerservices@virgincare.co.uk or on 0300 303 9509.

Thanks again for your feedback. Carol Dale, Lead for Customer Experience.

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