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"Admission to Musgrove"

About: Musgrove Park Hospital / Accident and emergency Musgrove Park Hospital / Cardiology

(as the patient),

I woke at 5. 30ish am on a Saturday morning with heavy tight pains in my chest. Eventually decided to ring 999 who arrived very quickly and said I needed to go hospital. On arriving in A& E I was seen straightaway, tests done and told exactly what was being done. I was admitted to AMU where I was well looked after, nothing was too much trouble! . I had an angiogram on the Monday, staff were amazing, again telling me exactly what was going on. I was then moved to the cardio ward, excellent care and attention! ! ! Food was lovely, staff were amazing! ! . Just wanted to say a huge thankyou to everyone for their care during my stay, you were all amazing! !

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Responses

Response from Philip Shelley, Facilities Manager, Taunton and Somerset NHS Foundation Trust 5 years ago
Philip Shelley
Facilities Manager,
Taunton and Somerset NHS Foundation Trust
Submitted on 04/10/2018 at 16:48
Published on Care Opinion at 16:50


picture of Philip Shelley

Dear quofan3,

So pleased to hear that during your stay at Musgrove Park Hospital you were cared for in an exemplary manner. We are extremely proud of our commitment to each and every patient. Great to hear that you enjoyed the food - achieving the right balance of nutrition and offering a suitable choice enables recovery to be more enjoyable and hopefully swifter.

Thank you for your kind comments

Phil

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Response from Annie Allen, Senior Cardiac Physiologist, Taunton and Somerset NHS Foundation Trust 5 years ago
Annie Allen
Senior Cardiac Physiologist,
Taunton and Somerset NHS Foundation Trust
Submitted on 04/10/2018 at 17:35
Published on Care Opinion on 05/10/2018 at 10:02


Dear quofan3,

Thank you for taking the time to feedback the positive experience you have had, it is always so nice to hear. I will pass on your kind comments to the staff in the cardiac catheter lab.

Kind regards

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Response from Karen Tyler, Lead Nurse, Emergency Department, Taunton & Somerset NHS Foundation Trust 5 years ago
Karen Tyler
Lead Nurse, Emergency Department,
Taunton & Somerset NHS Foundation Trust
Submitted on 05/10/2018 at 16:36
Published on Care Opinion at 16:45


I also would like to thank you for finding the time to write to us. I will share your thanks with the rest of the team. I am pleased you received prompt and 'amazing care '

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Response from Sharon Conway, Sister, Acute Medical Unit (AMU), Taunton and Somerset NHS Foundation Trust 5 years ago
Sharon Conway
Sister, Acute Medical Unit (AMU),
Taunton and Somerset NHS Foundation Trust
Submitted on 08/10/2018 at 12:35
Published on Care Opinion at 14:16


Dear quofan3,

Thank you for your feedback. I am pleased that you were well looked after on AMU. It is always good to get positive feedback to share with the team.

Many thanks

Sharon

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