"Hearing aid provision"

Along with many of the other reviews here, I am highly disappointed by the current level of service regarding hearing aids. My current NHS aids were provided via Specsavers from whom I had excellent support. With the audiologist services now having been brought 'in house's I had to have a new referral from my GP. The appointment came through in good time and i had a hearing test 25th April. I was told 6-8 weeks to get new aids due to backlog of ordering.

Now, 5 month on, still no progress or outlook as to when the aids are likely to be available.

To add insult to injury, when I tried to call this week I was appalled to hear a recorded message that basically says "We're very busy and understaffed - don't call us, we'll call you -eventually"!!