"Rarely got all my medicine on renewed prescription"

I have been ordering my prescription renewal since I joint the practice

I rarely had all items , always one or more missing though I am sure I ordered them

Today They decided not to issue any of my diabetes tablets, I put the request a week ago, just arrive to the Pharmacy today, and all diabetes tablets, insulin needles and acid reflux are not issued.

I am really frustrating

The pharmacist was so kind and he knows me a regular client, he issued me some tablets as I am run out

Someone has to do something about it