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Amazing staff

Posted By Bella83

"Amazing staff"

About: Scottish Ambulance Service / Emergency Ambulance University Hospital Monklands / Emergency Department

(as the patient),

I was in the A& E department from 12ish to 4ish after I fell and hurt my back. I couldn't have been treated better. The nurses were amazing, as was the doctor. Paramedics too. Thank you so much for all your help today.

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Responses

Response from Karen Goudie, Chief Nurse, University Hospital Monklands, NHS Lanarkshire 5 years ago
Karen Goudie
Chief Nurse, University Hospital Monklands,
NHS Lanarkshire

Submitted on 03/10/2018 at 20:40
Published on Care Opinion at 20:43

picture of Karen Goudie

Dear Bella83,

Thank you for sharing your experience from today within our Emergency department. The staff will be delighted to hear this feedback. We hope that you are feeling better after your injury.

Take care,

Karen

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Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 5 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 04/10/2018 at 08:29
Published on Care Opinion at 09:38

picture of Alan Martin

Dear Bella83,

Thank you very much for sharing your lovely feedback here on CareOpinion. I am sorry that you have had need to use the emergency services and I do hope that you are on the road to a full recovery. I am pleased to read however that all the staff involved have left such a positive impression.

I would like to wish you all the best.

Kind Regards

Alan

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