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B18 Cardiology Ward

Story from nhs.uk

"B18 Cardiology Ward"

About: Royal Blackburn Hospital / Cardiology

I was admitted after having severe pains not long after finding out I have a blocked artery and have to have a bypass.

I have now been here for 3 weeks waiting fir a date to be transferred to Blackpool for my operation. I couldn't be released which is why I stayed because my pain couldn't be controlled out of hospital.

I have to say, even though I have been here so long, the staff in every roll have been amazing. They are All professional at what they do and do it with such care and dedication.

I have seen and heard patients, especially through the night be at their worst both medically and disgracefully and seen the staff carry on and not let it flinch them in their roles.

Whatever happens to me when I am sent to Blackpool for my bypass I wish All the staff that have helped, fed, talked and encouraged me during my stay here on B18 all the best for the future.

Keep doing what you are doing.

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Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital

Submitted on 02/10/2018 at 14:43
Published on nhs.uk at 15:06

Thank you for taking the time to tell us about your stay on Ward B18 at Royal Blackburn Teaching Hospital.

It is lovely to receive such positive feedback about the care you have received from the staff on the ward.

We are delighted to pass your comments on to the staff who will very much appreciate your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your admission then we would really value this so that we can try to make it like this for every patient using our services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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