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"A & E over stretched."

About: Warrington Hospital / Accident and emergency

I attended the A&E department with my 5 yr old little girl having a head injury and facial trauma. I was extremely concerned for her but it was 50 minutes before anyone even looked at her after begging numerous times for help. After 4 hours she was finally seen by a doctor and sent for an x-ray which again involved waiting an hour. The department was extremely busy and overstretched for the amount of doctors and staff on duty. There where patients everywhere waiting in corridors waiting for treatment. I do not usually leave reviews but if no one gives feedback then nothing changes.

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Responses

Response from Warrington Hospital 5 years ago
Warrington Hospital
Submitted on 30/01/2019 at 10:52
Published on nhs.uk at 12:06


We are really sorry to read about your care experience of your daughter. We appreciate at times that the service can be busy and this can cause delays. We have sent this feedback to the team to help shape their future care of Paediatrics A&E.

Regards

The Communications Team

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