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"Pleasently surpirsed by the care I received after..."

About: Hillingdon Hospital

What I liked

Unfortunately I broke my ankle quite badly on new year morning, from the time I arrived in a&e to the time I got discharged 5 days later I was treated exceptionally well by all memebers of the hospital from my consultant, nurses and support staff. I was very pleasently surprised. My aftercare treatment also has been very good organsied, suupostive and succinct.

What could be improved

I was quite surprised at the cleaness of the ward floor, everywhere esle was clean on the ward toilets, bed lined changed regularly but the floor was quite dirty.

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Responses

Response from Hillingdon Hospital 9 years ago
Hillingdon Hospital
Submitted on 21/08/2014 at 11:07
Published on nhs.uk on 22/08/2014 at 04:00


Thank you so much for taking the time to share your feedback with us, it is always valuable to hear where we are performing well; by highlighting this to staff we can ensure we strive to maintain the high quality care you received. Positive comments are extremely motivational for staff; your feedback will be shared directly with the staff involved. With thanks.

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