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"They put my mum in the corridor"

About: Royal Shrewsbury Hospital / Accident and emergency

My mum got sent here on Thursday night we arrived at 1130 we was seen by 2 younge lads that weren’t interested in my mum wat so ever after they seen her they just dumped her in the corridor not asking if she was ok nothing. My mum was in so much pain I had to ask for some more pain relief but they did not rush to get them. Eventually we was took into a ward waiting a further 2 hours then some1 come and seen her prodded her belly were she was hurting and kept askin the same questions over and over again then she went away we waited another hour then we got moved beds then waited more and still nothing I had to ask them to do a X-ray to see if they cud find out wat was coursing the pain another hour later the finally do it the wait just to be sent home with painkillers it’s absolutely disgusting she’s back to square 1 with no answers just painkillers. The state of the place is so bad all the doors r chipped away where there to small for the beds. The staff was on a night shift and all they did was mess about slag patients off half of them didn’t no wat they was doin you really need to sort this hospital out let’s just pray they don’t shut prh.

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Responses

Response from Royal Shrewsbury Hospital 5 years ago
Royal Shrewsbury Hospital
Submitted on 17/01/2019 at 17:18
Published on nhs.uk at 18:06


Good afternoon.

Thank you for taking the time to share your feedback with us.

I am so very sorry hear of the upsetting experience your mum encountered.

If you would like us to look into your concerns in more detail please contact the PALS service on 01743 261691 so we can advise you appropriately.

Thank you

Kind Regards

Patient Experience Team

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