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"Outstanding !"

About: University Hospital Of Hartlepool

What I liked

The teamwork between nurses and doctors was second to none. Every single member of staff that I met was amazing. They work together, communicated with each other and with me and my husband, explaining options and involving us in decisions. I honestly dont think that they could have done more, They should be very proud of the team work and leadership throughout ambulatory care and the EAU/ward 8. You were all amazing - thank you

What could be improved

Nothing - this organisation has it spot on.

Anything else?

I would also like to thank the paramedic who assessed me in my home and the ambulance crew who got me safely to hospital - the whole experience from beginning to end showed the NHS at its best.

Story from nhs.uk

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