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"Intensive care and the medical high dependency ward."

About: Victoria Hospital / Intensive Care Unit Victoria Hospital / Medical High Dependency

(as the patient),

I wouldnt normally write this kind of thing because over the last few years I have had many stays in hospital but only in a ward. This was the first time i have been in intensive care and the high dependency ward. 

During my stay i was cared for better than i could have hoped for. I was very unwell and this was a very scary time for me. The staff in the ICU were extremely kind and caring. I can not thank them enough. They are a credit to the profession. I then moved next door to high dependency where i was given a single room. I was very grateful for this as i have confidence issues so i was grateful for the privacy.  I was only in high dependency for a very short time but i again met some lovely nurses. One called Ashleigh who was my nurse overnight. She kept a close eye on me checking my oxygen levels and blood pressure during the night . The day i was allowed home my nurse was Gillian. My anxiety was quite bad because i was scared i wouldnt be allowed home. She took the time to sit and chat with me and kept me updated about being discharged home. (I was waiting on assessments). Someone raised a touchy subject (one at the centre of my self esteem issues) and the way Gillian handled it was very well done. She lifted me at a time i was feeling very low.  She respected my privacy and i did not feel judged. I will always remember this and i dont think a thank you card would have been enough to both wards.

The nurses in this hospital are some of the nicest and friendliest strangers i have ever met.

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Responses

Response from Carol Slater, Senior Charge Nurse, MHDU Emergency Care, NHS Fife 5 years ago
Carol Slater
Senior Charge Nurse, MHDU Emergency Care,
NHS Fife
Submitted on 09/10/2018 at 12:55
Published on Care Opinion at 14:40


picture of Carol Slater

Thank you so much for your kind words RW1234.I will ensure that both Ashley and Gillian read your comments.It is so nice to get positive feedback and I am sure the staff involved in your care will enjoy reading the post.

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Response from Colette Ross, Charge Nurse, Intensive Care Unit, NHS Fife 5 years ago
Colette Ross
Charge Nurse, Intensive Care Unit,
NHS Fife
Submitted on 10/10/2018 at 16:13
Published on Care Opinion at 16:21


picture of Colette Ross

Dear RW1234, Thank you so much for taking the time to post on care opinion about your ICU experience.

ICU can be a daunting environment. I am so glad that you found your care to be of a high standard, especially at such a stressful time.

I will pass on your kind comments to the nursing staff and wish you well in your recovery

Kind Regards

Colette Ross

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