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A big thank you to everone

Story from nhs.uk

"A big thank you to everone"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ear, Nose and Throat

I had cataract surgeries and a retina surgery in my right eye. I had many appointments and I am so impressed by the way everyone was so nice and so caring each time.

I called the hospital several times as I was worried about the delay whilst waiting for the appointment letters and again after the operations with some queries.

I had to leave messages, but the staff always got back to me with answers.

I am very pleased with the result and the doctors, nurses and staff are marvellous the care is really amazing I am so grateful.

I would like to give something back in return, but I am not sure how to go about it.

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Responses

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 5 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Submitted on 27/09/2018 at 09:35
Published on nhs.uk at 10:05

Thanks for your feedback. I’m pleased to hear that you found our staff to be helpful and responsive and that you had a good experience of our hospital. It is great that you feel you want to give something back; if you choose to do this, we have our Hospital Charity who would be grateful to hear from you. You can find more information on their website at www.nottinghamhospitalscharity.org.uk.

Best wishes

Keith Knox

Matron for Opthalmology, Maxillofacial surgery, ENT and Trauma

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