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Phone lines always on asnwerphone!

Story from nhs.uk

"Phone lines always on asnwerphone!"

I have tried 5 times calling in 3 days on all numbers that MCH has and still hanging on for more than 30 minutes and it keeps saying i`m first in the line so why is no-one answering the phones???

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Responses

Response from Mch House 5 years ago
Mch House

Submitted on 19/10/2018 at 12:02
Published on nhs.uk at 13:06

We were sorry to learn of your experience with our telephone system and would like the opportunity to investigate your concerns. Please contact our customer care team on 01634 334 650 or medwaycustomercare@nhs.net who will be able to log a formal complaint for you.

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