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"Amazing urgent care and ICU support"

About: Worcestershire Royal Hospital / General medicine

(as a relative),

Amazing care and commitment from all of the staff that we encountered.

Treatment

Treatment

My mother was admitted as a critical patient.  She received the most amazing care and despite the odds against her, she is recovering well. 

Staff attitude

Staff attitude

As a family, we had first hand experience of the intense nursing required for patients on ICU. At all times, we were kept informed of her treatment plan and expected prognosis. The staff went out of the way to help my elderly father understand and deal with the situation and to keep in contact with the rest of the family spread across the country. We cannot praise or thank the whole team enough for their care and dedication.

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Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital
Submitted on 27/09/2018 at 14:11
Published on nhs.uk at 15:06


Thank you for leaving us your feedback. We will share your kind comments with the responsible management team for ICU so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 35828.

Regards,

Patient Experience Team

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