I phoned the number given for the Appointments Bureau to check my ophthalmology appointments which had been changed.
The person I spoke to was very rude and abrupt and talked to me as if I was an idiot. The letters I received did not make it clear and I just wanted to clarify the appointments.
I did not expect to be spoken to in such a way and then have the phone put down on me.
"Upset when checking appointments"
About: Kidderminster Treatment Centre - Acute Trust / Ophthalmology Kidderminster Treatment Centre - Acute Trust Ophthalmology DY11 6RJ
Posted by pickle (as ),
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