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Very good service

Story from nhs.uk

"Very good service"

About: Birmingham Midland Eye Centre (Bmec)

Attended A&E Eye Dept on 19th September due to some vision loss.

I was registered within minutes of arriving and told at what time I would be seen for further investigation - this happened within 10 minutes of the prescribed time and the whole process was very efficient, helpful and friendly.

Every part of the process was explained clearly to me.

At a time when the NHS is obviously experiencing some difficulties and lots of bad press, it was very encouraging to receive such great service and help.

Thank you

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Responses

Response from Birmingham Midland Eye Centre (Bmec) 5 years ago
Birmingham Midland Eye Centre (Bmec)

Submitted on 28/09/2018 at 16:41
Published on nhs.uk at 17:05

Thank you for your feedback regarding your recent experience at the Birmingham and Midland Eye Centre. I am pleased that you were well looked after by the teams and that you found them efficient, helpful and friendly. I will ensure your comments are shared with the team. Kind regards, Toby Lewis, Chief Executive.

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