This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My experience of RJAH Hospital"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital / Trauma and orthopaedics

From the beginning my experience at the RJAH Hospital was faultless. The administration staff including my Consultants secretary , Pre Operative assessment team, Day case unit staff, theatre porter, theatre HCA/ODP/Recovery Nurse, Ludlow Ward staff including the Housekeeping team, were all without exception efficient, professional and caring.

Having the opportunity to book an amenity bed on Ludlow Ward was a much appreciated bonus which I opted for being a private person as this allowed me to have my own room. Not once did I feel isolated because of this.

I felt safe and well cared for at all times. The staff on Ludlow Ward worked well together and it was so nice to hear a team laughing together and appearing happy no matter how busy they were.

There was plenty of choice each day on the menu and the food was good.

My room was clean and cleaned well during the day and the nursing staff used the hand gel frequently.

The team on Ludlow were very efficient and it was nice seeing the Ward Sister every day.

Last but not least I am so grateful to my Consultant, I was given all the information I needed pre operatively with time to ask questions and make informed choices.

Thank you so much to everyone who helped make my Hospital admission a very positive one.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Robert Jones & Agnes Hunt Orthopaedic Hospital 5 years ago
Robert Jones & Agnes Hunt Orthopaedic Hospital
Submitted on 24/09/2018 at 16:17
Published on nhs.uk at 17:05


Thank you very much for taking the time to provide us with feedback regarding your recent experience at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust. It is always encouraging to hear of positive experiences patients have had here. We aim to provide high quality services for all our patients. Your comments will now be passed onto all those you have mentioned for their attention.

Once again, many thanks.

Opinions
Next Response j
Previous Response k