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RUDEST STAFF ON THE PLANET

Story from nhs.uk

"RUDEST STAFF ON THE PLANET"

About: St James's University Hospital

Staff did not listen nor did they care they were rude extremely rude and did not care what so ever

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Responses

Response from Leeds Teaching Hospitals NHS Trust 5 years ago
Leeds Teaching Hospitals NHS Trust

Submitted on 06/12/2018 at 09:19
Published on Care Opinion at 10:43

Thank you for taking the time to write to us.

I am very sorry to read that you feel you had such a poor experience whist using our services.

Unfortunately there is not enough information in your post to allow us to look into the matters you have raised. I would ask that you contact our Trust’s Patient Advise and Liaison Service (PALS).

This would also allow us look into the matters you have raised and also to see what lessons we could learn from your experience.

Please call our Patient Advise and Liaison Service (PALS) on 0113 206 6261 or alternatively email patientexperience.leedsth@nhs.net

Rosie

Senior Nurse

Patient Experience

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