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"Severed top of finger through bone and nail bed"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Trauma & orthopaedics

(as the patient),

Can I highly commend all staff on there efficiency and quick intervention, professionalism and patience. Firstly Lindsay A&E reception. James, Zoe and nursing staff A&E dept. The day after when I  came in for my op. Intervention receptionist, Kerrin and Craig nursing staff and the anaesthist, surgeons and all other staff on duty in theatre.

Jammed hand in door when closing.felt nauseous, adrenaline kicked in . I held finger together wrapped in cloth and placed hand in ice. Husband took me to A&E

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 5 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife
Submitted on 29/09/2018 at 18:44
Published on Care Opinion on 01/10/2018 at 10:20


picture of Arlene Brown

Dear Colcar,

That sounds a terrible time for you and must have been frightening.

I am so pleased you received prompt attention as an emergency and that you are happy with the standard of care throughout your patient journey.

I will ensure all the departments are sighted of your post.

I hope you continue to make a good recovery.

Regards Arlene

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Response from Dr Andrew J Kinnon, Consultant and Clinical Lead in Emergency Care, Emergency Care, NHS Fife 5 years ago
Dr Andrew J Kinnon
Consultant and Clinical Lead in Emergency Care, Emergency Care,
NHS Fife
Submitted on 01/10/2018 at 10:45
Published on Care Opinion on 02/10/2018 at 09:36


picture of Dr Andrew J Kinnon

Dear Colcar

thank-you for taking the time to post about your recent experience in the A&E department - I will share your positive feedback with the ED Team. I hope you are recovering well.

Regards

Dr Andrew Kinnon

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