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Amazing Care

Story from nhs.uk

"Amazing Care"

About: Queen Elizabeth Hospital Birmingham

My 91 year old Mum was recently admitted to the Queen Elizabeth hospital following a fall which resulted in a broken hip.

She was treated with such care & dignity. She had a single room which was spotlessly clean and we were allowed to stay with her when she became very poorly. We as relatives were also well looked after while we were staying with her

The nurses are professional & compassionate and they, and all the other staff always remain so cheerful even after a long shift.

We were kept well informed of Mum's condition by the doctors & they were always so caring.

We as a family couldn't fault the care she received.

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Responses

Response from Queen Elizabeth Hospital Birmingham 5 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 26/11/2018 at 09:45
Published on nhs.uk at 10:05

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment your Mum received and that you and your family were also well cared for by hospital staff. Your kind words have been forwarded to senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your Mum’s experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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