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"Left feeling very depressed"

About: The Uppingham Surgery

I unfortunately have a quite rare autoimmune condition, I was seen by one particular proffesor at the glenfield,sadly due to Long term sickness is no longer able to see me. And have not been seen for a long while and have had to cope with varying unpleasant symptoms, my daughter suggested another hospital my be able to help, as on the odd occasion I have visited the surgery I have seen different drs who seen to be unable to help in times of illness, due to a rise in my eosinophils partly my fault as I tried to reduce my steroids, as I have no one to advise me, I had to see the doctor well I left feeling like a real nuisance she told me to look up my symptoms on the Internet and to sort out consultants at addenbrooks I had such a job and did not know where to start, l also had to ask for a blood test to see if my levels had reduced, on the whole I felt extremely down and at a loss as to what I should be doing to help myself and to be faced with a doctor who really could not give a dam I feel is not very acceptable. My I just add if the doctors could take a leaf out of the nurses book things maybe a whole lot better however busy they are they are kind, understanding and really try to help.

Your sadly

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Responses

Response from The Uppingham Surgery 5 years ago
The Uppingham Surgery
Submitted on 30/10/2018 at 10:27
Published on nhs.uk at 11:06


Thank you for taking the time to leave a comment on the practice's NHS page. We are sorry to hear that you feel you have not had a satisfactory outcome following your recent consultation here at the practice. We endeavour to provide an exemplary service to all our patients and we apologise that that this did not occur on this occasion. If you would like a formal response please contact the practice in writing where an investigation can be undertaken to address the concerns you raise.

Vicki Abbott

Practice Manager

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