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Compliments

Story from nhs.uk

"Compliments"

About: Royal Blackburn Hospital / Accident and emergency

My husband became ill on Sunday ,and needed999 emergency ,the response was excellent , as were the paramedics , .on arrival at Blackburn my husband was quickly taken to resus..The staff etc were very professional and kind , also when my husband was taken upto assement ward ,the treatment was was still excellent.we would just like to thank all the staff and doctors,for the care we received,in the circumstances we admire the dedication and hard work that they provide as it must be very stressful for them ,they all deserve a medal ,well done Blackburn royal,and a massive thankyou.

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Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital

Submitted on 19/09/2018 at 14:16
Published on nhs.uk at 15:07

Thank you for taking the time to tell us about your recent visit to the Emergency Department and Acute Medical Unit at Royal Blackburn Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and service your husband received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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