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"Unwell husband"

About: William Harvey Hospital (Ashford) / Accident and emergency William Harvey Hospital / Out of hours service

(as a relative),

My husband was unwell with a temp, confused, tired. 111 picked up quickly, I described the symptoms - they spoke to my husband briefly.

It was decided for him to be taken to hospital to see a IC24 doctor. The wait was only 25 mins he was then redirected to A&E where he was seen put on antibiotics and waited for a hospital bed as he had been admitted.

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Responses

Response from Helen Meyler, Senior Communications & Marketing Advisor, Communications & Engagement, IC24 ltd - a not for profit social enterprise providing high quality health care. 5 years ago
Helen Meyler
Senior Communications & Marketing Advisor, Communications & Engagement,
IC24 ltd - a not for profit social enterprise providing high quality health care.

Deal with patient engagement and promoting the services IC24 provide.

Submitted on 20/09/2018 at 09:07
Published on Care Opinion at 09:22


Dear relative,

Thank you for taking the time to compliment the service your husband received.

I hope he is recovering well.

Best wishes,

Helen

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Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust 5 years ago
Sally Smith
Chief Nurse and Director Of Quality,
East Kent Hospitals University NHS Foundation Trust
Submitted on 20/09/2018 at 11:38
Published on Care Opinion at 14:52


picture of Sally Smith

Thank you so much for taking the time to write and post your feedback. I am so glad your husband was seen quickly in the Emergency Department and really hope he did not have to wait too long to be admitted. Wishing you both well,

Sally

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